Refund Policy

1. 14-Day Refund WindowWe offer a 14-day refund policy, which means you have 14 days after receiving your item to request a return. 2. Eligibility for ReturnsTo be eligible for a return:Your item must be in the same condition that you received it, unworn or unused, and in its original packaging.You’ll also need the receipt or proof of purchase.3. How to Start a ReturnTo start a return, you can contact us at contact@apexcommerceventures.com. If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.4. Refund ProcessOnce we receive and inspect your return, we will notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.5. Exceptions / Non-Returnable ItemsCertain types of items cannot be returned (such as custom products or personal care goods). Please get in touch if you have questions or concerns about your specific item.